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Shopify for Canada: GST/HST/PST and English-French Stores
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Shopify for Canada: GST/HST/PST and English-French Stores

4 MIN READ
Selling in Canada?

Get your store set up for Canadian taxes and French.

  • ✓ Provincial GST/HST/PST/QST tax configuration
  • ✓ Quebec Bill 96 French compliance setup
  • ✓ Canada Post & regional courier profiles
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Table of contents
KEY TAKEAWAYS
  • Canada operates a dual federal and provincial tax system: federal GST (5%), harmonized HST (13% or 15%), provincial PST (6% to 7%), and Quebec QST (9.975%).
  • The federal small supplier threshold is C$30,000 in gross taxable sales over four consecutive calendar quarters.
  • Stores selling to Quebec consumers must comply with strict French language legislation (Bill 96 / Charter of the French Language).
  • Implementing subfolder language paths (e.g., /fr-ca/) preserves SEO authority while delivering localized French checkout experiences.
Executive Summary

Canada has federal GST, HST in some provinces, PST in others and QST in Quebec. Small businesses generally must register once sales pass C$30,000, and businesses selling to Quebec consumers generally need French content. Set taxes by province in Shopify and give each language its own URL. Verify current rules.

Statutory Notice: This article is general information, not tax or legal advice. Verify requirements with the Canada Revenue Agency (CRA), Revenu Québec, and the Office québécois de la langue française (OQLF).

Canadian sales tax in plain English

Unlike the United States where sales tax rules revolve around state economic nexus, or the UK where a single national VAT applies, Canada utilizes a hybrid system that combines federal and provincial jurisdictions:

Province / Territory Tax Structure Total Rate Breakdown
Ontario HST 13% Combined Federal (5%) + Provincial (8%)
Nova Scotia, New Brunswick, PEI, NL HST 15% Combined Federal (5%) + Provincial (10%)
British Columbia GST + PST 12% 5% Federal GST + 7% Provincial PST
Quebec GST + QST 14.975% 5% Federal GST + 9.975% Quebec Sales Tax
Alberta, Northwest Terr., Nunavut, Yukon GST Only 5% 5% Federal GST (No Provincial Tax)
Saskatchewan, Manitoba GST + PST 11% / 12% 5% Federal GST + 6% / 7% Provincial PST

Who needs to register

Under CRA regulations, businesses exceeding the C$30,000 small supplier threshold across four consecutive calendar quarters must register for GST/HST and collect tax on taxable supplies. Non-resident ecommerce merchants selling digital goods or cross-border goods into Canada must also evaluate CRA simplified GST/HST rules. Review our guide on Shopify cross-border duties and import taxes for customs logistics.

CANADIAN COMMERCE ENGINEERING

Need provincial taxes and an English-French store configured? Tell us your products and markets.

Our dedicated Shopify developers configure GST/HST/PST tax matrices, Bill 96 Quebec French translations, and localized Canadian checkout workflows.

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Set up taxes in Shopify

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Business details and tax numbers

Navigate to Settings > Taxes and duties > Canada in your Shopify Admin. Enter your 9-digit CRA Business Number (BN) and provincial tax identification numbers (e.g., Quebec QST ID or BC PST number) to ensure compliant tax invoicing.

Collect by province

Shopify automatically maps the destination address of the customer to determine the correct tax rate. When an order ships to Toronto, Shopify collects 13% HST; when an order ships to Calgary, it applies 5% GST.

Tax-inclusive or tax-exclusive prices

In Canada, consumer prices are traditionally displayed exclusive of tax, with the applicable provincial tax calculated and added at checkout. This aligns with North American retail expectations.

Tax on shipping

Freight and handling charges in Canada are generally subject to sales tax based on the destination province of the recipient.

Test orders in several provinces

Before launching marketing campaigns, place test orders across Ontario, British Columbia, Alberta, and Quebec to verify that line-item tax calculations match statutory rates.

English and French on one store

Under Quebec’s Charter of the French Language (Bill 96), consumers in Quebec have the explicit legal right to be informed and served in French. Ecommerce storefronts marketing to Quebec residents must make French content accessible under conditions at least as favorable as English:

  • Subfolder URLs: Utilize Shopify Markets to assign dedicated subfolders (e.g., /fr-ca/) rather than auto-translating dynamically via client-side JavaScript. This preserves indexing for both language variants.
  • Complete Checkout Translation: Product titles, descriptions, size charts, return policies, and checkout fields must be completely translated.
  • Professional Copywriting: Avoid literal machine translations for marketing copy; regional Québécois French idioms differ significantly from European French.

Payments in Canada

Through Shopify Payments, merchants in Canada can accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. Interac Online has largely been replaced by Interac Debit on Apple Pay and Google Pay, making mobile wallet optimization essential.

Shipping in Canada

Canada Post provides baseline parcel coverage across all postal codes. For dense urban corridors (Toronto, Montreal, Vancouver), integrating private couriers such as Purolator, FedEx Canada, or UPS Canada delivers faster transit times. Set distinct shipping profiles for remote northern territories (Yukon, NWT, Nunavut) to prevent eating courier surcharges.

Currency and pricing

Display prices in native CAD ($) using clean rounding rules (.00 or .99) as detailed in our Shopify multi-currency pricing guide. Avoid forcing Canadian shoppers to pay in USD, which triggers consumer credit card foreign transaction fees (typically 2.5% to 3.5%).

Mistakes to avoid

  • Applying a Flat 5% GST Sitewide: Failing to configure provincial HST and PST results in substantial unpaid tax liabilities upon CRA audit.
  • Ignoring Quebec Language Requirements: Risking formal compliance complaints from the OQLF by omitting French product details.
  • Overlooking Shopify Platform Fees: Factor monthly software costs and payment gateway deductions into your margins using our Shopify pricing analysis.

What to do next

Launch your Canadian storefront storefront with total compliance. Explore our Shopify store design and development services and consult our dedicated Canadian Shopify agency specialists to architect your bilingual commerce hub.

Notice: This article is general information, not tax or legal advice. Verify liabilities with the CRA, Revenu Québec, and certified advisors.

FAQ

Frequently asked questions

Do I need to charge GST/HST on my Shopify store in Canada?

Generally yes once you pass the small supplier threshold, which is C$30,000 in sales over four quarters, and sometimes earlier by choice. Check the CRA and ask an accountant. This is not tax advice.

What is the difference between GST, HST, PST and QST?

GST is the federal tax. HST combines federal and provincial tax in some provinces. PST applies in some provinces, and Quebec has QST. Rates and rules vary, so verify with official sources.

Do I need a French version of my store for Quebec?

Businesses selling to Quebec consumers generally need to provide French content, and Quebec’s language rules have tightened in recent years. Check current rules with Quebec’s language office or a legal advisor.

How do I make an English-French store on Shopify?

Use Shopify’s language and Markets features or a translation app, add French versions of key pages and checkout and give each language its own URL. Test every step in both languages.

Which shipping options work for Canada?

Canada Post and other carriers are available through Shopify Shipping or apps. Show delivery times and any extra cost for remote areas, and consider free shipping thresholds in CAD.

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